International Warranty Standards are applicable for eligible Gdium products as such:
| Gdium | 1 (one) year |
| G-Key | 1 (one) year |
| Power adapter | 1 (one) year |
| Battery | 6 (six) months |
Eligible machine types can be serviced by Emtec or Gdium resellers autorized to perform warranty service under the warranty terms wherever the specific Gdium product is sold and serviced. The length of warranty service is based upon the originating country of purchase, however, the method of service provided in the servicing country may be different from the method provided in the country in which the machine was purchased. Service procedures may vary by country, and some service and/or parts may not be available in all countries. Some countries may have fees and restrictions that apply at the time of service. Certain countries may require additional documentation, such as proof of purchase or proof of proper importation. Also note, certain countries may not have the capability of servicing all models of a particular machine type.
Warranty terms by country:
For the customers eligible for french warranty services, please note the new hotline timeschedule:
Monday to friday: (AM) 9:30 à 12:30 / (PM) 1:30 à 5:00.